Your customers already wrote your consulting report. We read it.
A free, one-page diagnosis for service businesses that have a pile of Google reviews: the problems that keep coming up in your customers' own words, how often they got an answer, and what the pattern is costing you each month.
How it works
- Send us your Google listing. The business name and town is enough. No call, no meeting.
- We read every review. All of them, not the last ten. We group the complaints, count them, and check how many got a reply from you.
- You get one page within two working days. The recurring problems, the response rate, and a monthly leak range with the arithmetic shown. Yours to keep, whatever you do next.
Get the diagnosis
If you want more after that
An operations assessment, $499. We look at the eight places small businesses lose money without noticing: the inbox, scheduling, quoting, follow-up, where the knowledge lives, reporting, and the work someone repeats every week. Each item comes back with a plain yes or no on whether it is worth fixing, and how.
Then, only where it pays, we build it and run it. Quote follow-up that stops after three tries. A missed call answered in writing within minutes. A voice memo turned into an estimate that only ever uses your own price sheet. A setup fee and a monthly fee, priced on the result, not the hours. Every message drafted by the system is approved by you before it goes anywhere.
Who is behind this
Jason Kessler. I have spent my career as a solutions engineer diagnosing other people's systems for enterprise software customers, and I run this the same way: read everything first, show the arithmetic, and only recommend the fix that pays for itself.